Introduction
At Honswer.ai, we orchestrate automation systems for liberal professions (Law, Accounting, Medicine) that value discretion, security, and precision. We are committed to an “Honest Answer” approach—not just in our consulting, but in how we handle your data.
This Privacy Policy outlines how Honswer.ai (“we,” “us,” or “our”) collects, uses, and safeguards personal information through our website, diagnostic tools, and services.
Information We Collect
Information You Provide Voluntarily
Diagnostic & Risk Assessments: When you complete our AI Readiness & Risk Diagnostic (via Tally), we collect specific operational data, including:
Firm demographics (size, practice area).
Operational metrics (estimated administrative drag, billable hours leakage).
Internal policies regarding AI usage.
Perceived barriers to adoption (e.g., privilege concerns, HIPAA compliance).
Inquiries & Intake: When you book a strategy session or download resources, we collect professional details (Name, Firm, Role, Email) via our intake forms (GoHighLevel).
Client Data: If you engage us for implementation, we process necessary business data to configure your custom automation systems.
Information Collected Automatically
Device & Usage Data: We use cookies and similar tracking technologies to understand how you navigate our site.
Traffic Analytics: We process IP addresses and browser characteristics to monitor service health and security.
How We Share & Process Data (Third-Party Vendors)
To deliver “Programmatic Intelligence” and secure infrastructure, we partner with industry-leading providers. We categorize our vendors into Core Infrastructure (explicitly named for transparency) and Operational Tools (categorized for agility).
Core Infrastructure & AI Processors
We trust the following enterprise-grade providers with our critical data processing and hosting:
Amazon Web Services (AWS):
Role: Primary Cloud Infrastructure.
Usage: AWS hosts our secure databases (RDS), automation engines (EC2), and application servers. Data is stored in encrypted environments.
Google Cloud Platform (GCP):
Role: Internal Productivity & AI Models.
Usage: Used for secure internal communication (Workspace) and access to select enterprise AI models (Vertex AI).
Anthropic:
Role: Large Language Model (LLM) Provider.
Usage: We use Anthropic’s API (Claude) for data analysis and drafting. Note: Data processed via the API is not used to train their public models.
Namecheap:
Role: Hosting & DNS.
Usage: Domain management and web hosting services.
Client Interaction & Diagnostics
Tally.so:
Role: Forms & Surveys.
Usage: We use Tally to power our AI Readiness & Risk Diagnostic. Data entered here is securely transmitted to our internal automation engine to generate your strategic report.
GoHighLevel (GHL):
Role: CRM & Marketing Automation.
Usage: GHL is our central hub for managing client relationships, scheduling, and intake forms.
Analytics & Performance
Google Analytics (GA4): For aggregated, anonymous website traffic analysis.
Google Tag Manager: To manage scripts and ensure compliant loading of third-party tools.
Operational Categories
For other business functions, we utilize trusted third-party vendors fitting the following descriptions:
Enterprise Resource Planning (ERP): We use Odoo to manage billing, accounting, and client project records securely.
Outbound Communication: Tools used to verify email validity and manage professional outreach.
Payment Processors: Secure gateways for processing client invoices. We do not store full credit card numbers on our servers.
How We Use Diagnostic Data
Data collected via the AI Readiness & Risk Diagnostic is treated with elevated sensitivity. It is used strictly to:
Analyze your firm’s specific automation potential.
Generate your personalized readiness report.
Segment our communication to ensure we only send you insights relevant to your specific barriers (e.g., Compliance vs. Efficiency). We do not sell, rent, or publicly expose your firm’s operational vulnerabilities or policy data.
International Data Transfers
Our primary infrastructure is hosted in the United States (AWS US Regions). If you are accessing our services from the EU/EEA, please note that your information may be transferred to, stored, and processed in the United States. We rely on Standard Contractual Clauses (SCCs) and Data Processing Agreements (DPAs) with our major vendors (AWS, Google, Anthropic, Tally) to ensure GDPR compliance.
Your Rights & Choices
You have the right to request access to, correction of, or deletion of your personal data.
Opt-Out: You may unsubscribe from our marketing communications at any time via the link in our emails.
Cookies: You can manage your cookie preferences via our Consent Manager on the website.
Contact Us
For specific inquiries regarding our data sub-processors or to exercise your privacy rights, please contact our Compliance Team: [email protected]
